Política de privacidad

Last updated: September 14, 2026

At KYNOS, your privacy matters as much as your performance. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase from us.

Information We Collect

When you shop with us, we may collect:

Your name, email address, shipping address, and phone number
Order history and purchase details
Device and browser information for site analytics
Communications you send us, including emails, contact forms, and reviews

Payment Information

We do not store your credit card information. All payment transactions are processed securely through third-party payment processors, such as Shopify Payments and PayPal. Your card details are encrypted and handled directly by those processors. We never have access to your full card number.

How We Use Your Information

We use your information to:

Process and fulfill your orders
Send order confirmations and shipping updates
Respond to your questions and support requests
Send marketing emails when you have opted in
Improve our website and customer experience

Sharing Your Information

We do not sell your personal information. We may share data with trusted third-party service providers, such as shipping carriers and email platforms, solely to operate our business. These partners are required to keep your information confidential.

Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, although some features may not function properly.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction or deletion of your data
Opt out of marketing communications at any time

To exercise any of these rights, contact us at info@wearkynos.com.

Data Retention

We retain your information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

EU Residents, Additional Rights Under GDPR

If you are located in the European Union, you may have the following additional rights under the General Data Protection Regulation:

Right of access, to request a copy of the personal data we hold about you
Right to rectification, to request correction of inaccurate or incomplete data
Right to erasure, to request deletion of your personal data
Right to restriction, to request that we limit how we use your data
Right to data portability, to receive your data in a structured, machine-readable format
Right to object, to object to processing based on legitimate interests
Right to lodge a complaint with your local EU data protection authority

Legal basis for processing: We process your data to fulfill contracts, including your orders, comply with legal obligations, and support our legitimate business interests. Marketing emails are sent only with your consent.

To exercise any of these rights, contact us at info@wearkynos.com. We will respond within 30 days.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

KYNOS is a home-based business. To protect the privacy of our team, we do not publicly disclose a physical address. For all inquiries, please contact us at info@wearkynos.com. We will respond promptly.

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